Citrix Workspace Macos High Sierra



Since i upgraded to High Sierra, citrix crashes each time i try to use it this has been working flawlessly before I un-installed Citrix using the uninstaller on the installation disk, and re-installed it. Im running this through Safari 11.0.2 Citrix Receiver version 12.8.1 MacOs 10.13.2 I attach. Mac OS X 10.5 Leopard Mac OS X 10.6 Snow Leopard Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks OS X 10.10 Yosemite OS X 10.11 El Capitan macOS 10.12 Sierra. For MAC Computers with OS versions 10.13 and newer (names shown below) navigate to: Citrix for Mac OS 10.13 and Newer macOS 10.13 High Sierra macOS 10.14 Mojave macOS 10.15. Installation on macOS 10.11 El Capitan is possible, but Citrix no longer supports this version. Apple’s latest macOS 10.15 Catalina was released on October 7, 2019. Upgrade to Citrix Files for Mac version 19.10 or above for full compatibility.

Macintosh: MacOS High Sierra (10.13) Windows: Windows 10 version 1709. To download Citrix Workspace for Windows, click here. To download Citrix Workspace for Mac OS, click here. To view the RSA SecurID Soft Token Android User Guide, click here. To view the RSA SecurID Soft Token iOS User Guide, click here.

Workspace

Open and Edit has been tested and works with the following applications:

  • Adobe Acrobat Reader DC
  • Adobe Illustrator
  • Adobe Photoshop
  • Keynote
  • Numbers
  • Microsoft Excel 2008, 2011, 2016, 2017
  • Microsoft PowerPoint 2008, 2011, 2016, 2017
  • Microsoft Word 2008, 2011, 2016, 2017
  • Pages
  • Preview
  • Sketch
  • TextEdit

The following applications have been tested, but may have a few lingering or unidentified issues:

  • AutoCAD 2018
  • Adobe InDesign (see known issues below)

Citrix Workspace Os X

If you are using an application that is not included in this list, please take some precautions when performing

Citrix Workspace Mac Download

Citrix

Citrix Workspace Sierra

Open and

Citrix Workspace Macos High Sierra Version

Edit

Mac Os Citrix Workspace

. We encourage you to save a copy of your files to your local drive before attempting to save changes back to ShareFile.

Uninstall Citrix Workspace Mac Os

FeatureIssueWorkaround
InstallationUsers installing for the first time on OS X 10.13 (High Sierra) will need to allow the kernel extension to load

Click Open System Preferences. Click Allow.
The app will finish launching automatically.
NOTE: If the extension is allowed successfully, the Allow button will disappear from the security pane. If it does not, please refer to the issue below

Login

Asked to allow the system extension after clicking 'Allow'
Apple has implemented security measures to prevent third party applications from being able to interact with the allow button. This check may prevent you from clicking the Allow button.

  • Make sure that you are physically present at the Mac (the allow button won't accept input if a remote screen sharing session is taking place)
  • Consider quitting potentially conflicting applications. A list of applications that have conflicted with this button includes, but is not limited to: (Google Chrome, MagicPrefs, Walcom Tablet, xGestures)
  • Allow the extension using the keyboard:
  1. Open System Preferences
  2. Select Keyboard
  3. Select the Shortcuts tab
  4. Under Full Keyboard Access select 'All controls'
  5. Navigate back to System Preferences
  6. Select Security & Privacy
  7. Using tab key to highlight the Allow button and press the space bar
    NOTE: These steps will not work through a screen sharing session
LoginCitrix Files logs out randomly when Citrix Workspace is installed. This will be addressed with a future update to Workspace.
InstallationRepeated prompts to allow keychain access / getting logged out of Citrix Files.
Do not have both Citrix Files and ShareFile Desktop apps installed at the same time.
Finder

Chocolatey citrix workspace login. Files and folders that contain the percent sign '%' do not appear in a folder.

Rename the items.
FinderFolder names that contain an umlaut or an acute accent mark may appear twice in Finder.
None
FinderSome files may not display as expected in a folderRight click on the context menu and select to refresh. If the folder content still appears incorrect there may be a problem with the folder structure archive. Open Preferences and select 'Reset App Settings'
FinderCopying and pasting content from one folder in ShareFile to another folder in ShareFile may be slowPerform the copy operation from the website
FinderRestricted Zones are not supported in the appNone
FinderFolders with an extremely large number of items (>30,000) might not load properlyFor optimal performance please have fewer than 2,500 items per folder
Finder

Quick look (preview) for files does not work unless the file has been opened before.

None
Open & Edit/
Upload
Uploads may fail for various reasons (network connectivity is down, permission to upload an item has been revoked, connection to Citrix Files is lost, etc.)
  • If internet connectivity is lost, uploads will be retried automatically when connectivity is restored
  • If an upload cannot be completed, it is moved to the recovery folder to prevent data loss. Click on the notification in the recovery folder or click on the item in the dashboard to access it
Open & EditUsing Adobe Photoshop may fail on macOS 10.11 (El Capitan) and macOS 10.12 (Sierra)
Open & EditAdobe InDesign: IDD documents with links to external files may report that links have gone missing when opened by a different user. This may happen if links reside in folders under a user's personal folders. If these folders are shared with another user, the path resides under the user's shared folders, causing them to go missingNone
Upload

Warning - The document .. is on a volume that does not support permanent storage
It is safe to ignore this message. Apple has a built in versioning system that is available on volumes with the Mac OS Extended (HFS+) file system. Citrix Files mounts your account's files as a volume that does not use this file system format and may trigger this message when closing applications. Versioning on documents is available with ShareFile’s own versioning option. To access other versions of a document, you may right click on a file in the ShareFile volume and select view details.

Dismiss the warning message, and check 'Do not show this message again' if desired.
UploadOpening a compressed zip file (or other file archive) within Citrix Files may not upload nested foldersUpload the files and folders without compression.
WorkflowsWorkflows may fail to display if there is an active workflow on a file which has been deleted.
Delete any workflows that are open for files that no longer exist.
DashboardRecent files no longer open when they are double-clicked from the dashboard.
Support will be added in a future release.

If you encounter issues that are not mentioned in this article, we encourage you to notify our development team with the report a problem feature.





Comments are closed.