Since i upgraded to High Sierra, citrix crashes each time i try to use it this has been working flawlessly before I un-installed Citrix using the uninstaller on the installation disk, and re-installed it. Im running this through Safari 11.0.2 Citrix Receiver version 12.8.1 MacOs 10.13.2 I attach. Mac OS X 10.5 Leopard Mac OS X 10.6 Snow Leopard Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks OS X 10.10 Yosemite OS X 10.11 El Capitan macOS 10.12 Sierra. For MAC Computers with OS versions 10.13 and newer (names shown below) navigate to: Citrix for Mac OS 10.13 and Newer macOS 10.13 High Sierra macOS 10.14 Mojave macOS 10.15. Installation on macOS 10.11 El Capitan is possible, but Citrix no longer supports this version. Apple’s latest macOS 10.15 Catalina was released on October 7, 2019. Upgrade to Citrix Files for Mac version 19.10 or above for full compatibility.
Macintosh: MacOS High Sierra (10.13) Windows: Windows 10 version 1709. To download Citrix Workspace for Windows, click here. To download Citrix Workspace for Mac OS, click here. To view the RSA SecurID Soft Token Android User Guide, click here. To view the RSA SecurID Soft Token iOS User Guide, click here.
Open and Edit has been tested and works with the following applications:
- Adobe Acrobat Reader DC
- Adobe Illustrator
- Adobe Photoshop
- Keynote
- Numbers
- Microsoft Excel 2008, 2011, 2016, 2017
- Microsoft PowerPoint 2008, 2011, 2016, 2017
- Microsoft Word 2008, 2011, 2016, 2017
- Pages
- Preview
- Sketch
- TextEdit
The following applications have been tested, but may have a few lingering or unidentified issues:
- AutoCAD 2018
- Adobe InDesign (see known issues below)
Citrix Workspace Os X
If you are using an application that is not included in this list, please take some precautions when performingCitrix Workspace Mac Download
Citrix Workspace Sierra
Open andCitrix Workspace Macos High Sierra Version
EditMac Os Citrix Workspace
. We encourage you to save a copy of your files to your local drive before attempting to save changes back to ShareFile.Uninstall Citrix Workspace Mac Os
Feature | Issue | Workaround |
---|---|---|
Installation | Users installing for the first time on OS X 10.13 (High Sierra) will need to allow the kernel extension to load | Click Open System Preferences. Click Allow. |
Login | Asked to allow the system extension after clicking 'Allow' |
|
Login | Citrix Files logs out randomly when Citrix Workspace is installed. | This will be addressed with a future update to Workspace. |
Installation | Repeated prompts to allow keychain access / getting logged out of Citrix Files. | Do not have both Citrix Files and ShareFile Desktop apps installed at the same time. |
Finder | Chocolatey citrix workspace login. Files and folders that contain the percent sign '%' do not appear in a folder. | Rename the items. |
Finder | Folder names that contain an umlaut or an acute accent mark may appear twice in Finder. | None |
Finder | Some files may not display as expected in a folder | Right click on the context menu and select to refresh. If the folder content still appears incorrect there may be a problem with the folder structure archive. Open Preferences and select 'Reset App Settings' |
Finder | Copying and pasting content from one folder in ShareFile to another folder in ShareFile may be slow | Perform the copy operation from the website |
Finder | Restricted Zones are not supported in the app | None |
Finder | Folders with an extremely large number of items (>30,000) might not load properly | For optimal performance please have fewer than 2,500 items per folder |
Finder | Quick look (preview) for files does not work unless the file has been opened before. | None |
Open & Edit/ Upload | Uploads may fail for various reasons (network connectivity is down, permission to upload an item has been revoked, connection to Citrix Files is lost, etc.) |
|
Open & Edit | Using Adobe Photoshop may fail on macOS 10.11 (El Capitan) and macOS 10.12 (Sierra) | |
Open & Edit | Adobe InDesign: IDD documents with links to external files may report that links have gone missing when opened by a different user. This may happen if links reside in folders under a user's personal folders. If these folders are shared with another user, the path resides under the user's shared folders, causing them to go missing | None |
Upload | Warning - The document .. is on a volume that does not support permanent storage | Dismiss the warning message, and check 'Do not show this message again' if desired. |
Upload | Opening a compressed zip file (or other file archive) within Citrix Files may not upload nested folders | Upload the files and folders without compression. |
Workflows | Workflows may fail to display if there is an active workflow on a file which has been deleted. | Delete any workflows that are open for files that no longer exist. |
Dashboard | Recent files no longer open when they are double-clicked from the dashboard. | Support will be added in a future release. |
If you encounter issues that are not mentioned in this article, we encourage you to notify our development team with the report a problem feature.
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